All applicants for federal financial assistance shall follow procedures to comply with Title VI regulations. ODOT complies with these requirements and describes the key elements in this Title VI Program, which was prepared in accordance with FTA Circular, 4702.1B and other FTA Guidance. This Title VI plan describes the roles, responsibilities, and procedures for assuring compliance with the Title VI of the Civil Rights Act of 1964 and related regulations and directives.
Title VI Assurances
In accordance with 49 CFR Section 21.7(a), every application for financial assistance from FTA must be accompanied by an assurance that the applicant will carry out the program in compliance with DOT’s Title VI regulations. ODOT Public Transportation Division is designated as the administrative agent for the FTA programs, including, but not limited to:
- Statewide Planning (§5304)
- Increased Mobility for Seniors and Individuals with Disabilities (§5310),
- Small Cities and Rural Areas (§5311),
- Intercity Bus (§5311(f)), and
- Bus and Bus Facilities (§5339)
The Public Transportation Division also awards and provides technical support and guidance for transit-related state funds.
This requirement is fulfilled when ODOT’s Public Transportation Division submits its annual certifications and assurances to the FTA as part of its annual Certification and Assurance through the Transit Award Management System (TrAMS). In addition, ODOT annually adopts an assurance statement in compliance with USDOT ORDER 1050.2A. A copy of the 2020 assurance statement is signed by the ODOT Director appears in Appendix A-2.
Prepare and Submit a Title VI Program
Title 49 CFR section 21.9(b) requires recipients to “keep such records and submit to the Secretary timely, complete, and accurate compliance reports at such times, and in such form and containing such information, as the Secretary may determine to be necessary to enable him to ascertain whether the recipient has complied or is complying with this [rule].”
The Federal Transportation Administration (FTA) requires that all direct and primary recipients document their compliance with DOT’s Title VI regulations by submitting a Title VI Program to their FTA regional civil rights officer once every three years or as otherwise directed by FTA.
ODOT complied and will continue to comply with all requirements of Title 49 CFR, §21.9 (b). ODOT will provide FTA with updates or additional information as necessary. All subrecipients approved to receive FTA-funded grants through ODOT are required to submit a Title VI Program and subsequent updates to the Office of Engagement and Civil Rights. Subrecipients are reviewed on a three-year basis.
Notify Beneficiaries of Protection under Title VI
Title 49 CFR Section 21.9(d) requires recipients to provide information to the public regarding the recipient’s obligations under DOT’s Title VI regulations and apprise members of the public of the protections against discrimination afforded to by Title VI. At a minimum, recipients shall disseminate this information to the public by posting a Title VI notice on the agency’s website and in public areas of the agency’s offices.
The approach ODOT takes to provide notice to beneficiaries consists of the following primary methods:
- Posting of ODOT’s policy statement to the public website,
- Disseminating notices through ODOT’s subrecipients for posting and further distribution to community groups and individuals who are known as the subrecipients or included on a subrecipient mailing list,
- Through structured outreach initiatives that ODOT, through the Office of Engagement and Civil Rights, Public Transportation Division, or other relevant departments conduct to provide notice of projects, grant opportunities and other information, and
- Ensuring that subrecipients of funds administered by ODOT also notify the public that is served by each transit provider.
ODOT and subrecipients of federal transportation funds will disseminate and provide information to the public regarding their Title VI obligations and apprise the public of the protections against discrimination afforded to them by Title VI. This information dissemination will be accomplished through measures that can include but shall not be limited to: posting the information on the agency’s website and in public areas of the agency’s offices. The Title VI information will further be posted in all facilities of the subrecipients’ establishments, office space, and facilities including vehicles.
Title VI Complaint Procedures and Complaint Form
In order to comply with the reporting requirements established in
49 CFR Section 21.9(b), all recipients shall develop procedures for investigating and tracking Title VI complaints filed against them and make their procedures for filing a complaint available to members of the public. Recipients must also develop a Title VI complaint form, and the form and procedure for filing a complaint shall be available on the recipient’s website.
FTA requires direct and primary recipients to report information regarding their complaint procedures in their Title VI Programs in order for FTA to determine compliance with DOT’s Title VI regulations. ODOT is a primary recipient of FTA funding and in order to reduce administrative burden ODOT’s subrecipients may adopt ODOT’s Title VI complaint investigation, tracking procedures and complaint form or create their own.
The discrimination complaint form and process are posted on ODOT’s website and available in paper copy upon request. Examples of the Discrimination Complaint Form and Compliant Process Overview are also attached in Appendix A-3.
ODOT Discrimination Complaint Process Overview
The Oregon Department of Transportation's (ODOT) discrimination complaint procedures are intended to provide aggrieved persons an avenue to raise complaints of discrimination regarding ODOT programs, facilities and services as required by Title VI and related statutes.
The purpose of this discrimination complaint process overview is to describe the right of individuals to file a formal complaint, the authority of the ODOT Office of Engagement and Civil Rights to investigate allegations of discrimination, and the processes for complaint investigations and referrals.
Any person who feels that he or she has been subjected to discrimination on the basis of race, color, or national origin, has the right to file a complaint with the Department’s Office of Engagement and Civil Rights. The Office of Engagement and Civil Rights must review all complaints filed under Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1967, Civil Rights Restoration Act of 1987, the Americans with Disabilities Act of 1990, and applicable Department policies.
Discrimination complaints must be filed within 180 days of the alleged discriminatory event or practice. Complaints can be submitted by using the online form, mail, email, or over the phone if assistance is needed:
ODOT Office of Engagement and Civil Rights
800 Airport Rd SE
Salem, Oregon 97301
Toll-free Phone Line: 855-540-6655
Email: ODOT.TitleVI@odot.oregon.gov
The Office of Engagement and Civil Rights staff will also respond to inquiries regarding ODOT’s nondiscrimination policies and programs and will assist any person seeking information about when to file a formal complaint, alternative resolution programs, and requests for language access for individuals with limited English proficiency and accommodations for persons with disabilities.
Complainants should know:
- All formal complaints must include the complainant's name, address and phone number and a detailed description of the specific issues and circumstances of the incident of the alleged discrimination. If you have difficulty accessing the form, an OECR employee can assist you via phone or email.
- ODOT will confirm to the complainant that the complaint has been received within 10 working days from receipt and will communicate with the complainant during the process, including providing updates on the timeline of fact finding and decisions. Every effort will be made to obtain rapid resolution of complaints at the lowest possible level.
- If the complaint is filed but it is determined that ODOT does not have jurisdiction over the issue, we will record the information and refer the complaint to the entity of jurisdiction. ODOT will serve as a connector between the complainant and the appropriate entity.
- Once a complaint is accepted, OECR will investigate the merits of the complaint. This investigation should conclude within 60 days. ODOT maintains a complaint log and each record contains the responses given and the steps taken to resolve the issue.
- This complaint process does not deny or limit the right of a complainant to file a formal complaint with an outside enforcement agency (BOLI, EEOC, U.S. Dept. of Transportation, FHWA, FTA, or U. S. Dept. of Justice) or to seek private counsel for complaints alleging discrimination.
- All complainants have the right to appeal the investigation and findings. The Office of Engagement and Civil Rights will reconsider completed investigations if appealed within 10 working days of the initial decision communicated in writing to the complainant and only when new facts are revealed. Complainants may appeal to a higher authority such as the Oregon Department of Justice, Federal Highway Administration, or the Federal Transit Administration.
- Retaliation by ODOT staff, any other government organization or sub-recipient involved in a complaint is strictly prohibited. Any allegations of retaliation will be promptly and fully investigated.
Record and Report Transit Related Title VI Investigations, Complaints, or Lawsuits
Over the course of the reporting period since ODOT’s previous submission of a Title VI Program to the FTA, ODOT has received no Title VI investigations, complaints, or lawsuits filed with ODOT or that names the ODOT for alleged discrimination.
ODOT maintains a log of all complaints received whether by phone, email or letter. The log includes the date of any investigation, lawsuit, or complaint that was filed, a summary of the allegation(s); the status of the investigation, lawsuit or complaint; actions taken by the subrecipient in response to the investigation, lawsuit, or complaint, and a summary of all civil rights compliance review activities conducted over the past three years.
Public Participation
The content and considerations of Title VI and the USDOT LEP Guidance shall be integrated into each subrecipient’s established public participation plan or process. Subrecipients may determine how, when, and how often specific public participation activities should take place, and which specific measures are most appropriate.
ODOT includes public involvement components in all phases of transportation decision-making. ODOT invites the public and stakeholder groups to participate in long-range planning, in making decisions about where to invest transportation dollars.
In an effort to more fully integrate into community outreach activities the opinions of minority, low‐income and LEP populations, ODOT’s public participation program will include:
- Abide by all applicable state and federal laws and rules in implementing public involvement processes for the development and update of planning activities and the processes of selecting and awarding grants.
- Follow the requirements of the Oregon Public Meetings Law for all advisory committees and other public meetings, including requirements such as holding meetings at convenient and accessible locations and times.
- Maintain and utilize as appropriate a broad based statewide list of stakeholders.
- During public involvement processes, seek out and consider the needs of those populations traditionally underserved by existing transportation systems, such as low‐ income and minority populations, who may face challenges accessing employment and other services.
- Employ visualization techniques such as maps, photographs, display boards, scenario building programs and other devices to the maximum extent practicable.
- Provide reasonable public access to technical and policy information used in the development and update of statewide transportation plans.
Meaningful Access to LEP Individuals and Communities
Consistent with Title VI of the Civil Rights Act of 1964 and DOT’s implementing regulations, recipients shall take reasonable steps to ensure meaningful access to benefits, services, information, and other important portions of their programs and activities for individuals who are Limited‐English proficient (LEP).
According to U.S. DOT guidance, Limited English Proficient (LEP) persons are defined as “individuals who do not speak English as their primary language and who have a limited ability to read, write, speak, or understand English.”
ODOT serves a broad population of persons and communities. Providing practical access to information for all who use ODOT’s programs and services is a priority for the agency. ODOT supports the goals of the DOT LEP Guidance and is committed to taking reasonable steps to provide meaningful access for LEP individuals who use ODOT’s services, facilities, and programs, and who attend ODOT’s meetings and events.
To ensure that ODOT complies with the requirements of Title VI and the DOT LEP implementing guidance, ODOT developed a Language Access Plan that incorporates the necessary elements that the federal guidance identifies for providing language assistance to LEP persons. The LEP Plan is available on the web and in Appendix A-4.
Representation on Transit‐Related Advisory Bodies
Recipients that have transit‐related, non‐elected planning boards, advisory councils or committees, or similar committees, the membership of which is selected by the recipient, must provide a table depicting the racial breakdown of the membership of those committees, and a description of efforts made to encourage the participation of minorities on such committees.
In 2000, the Oregon Transportation Commission established the Public Transportation Advisory Committee (PTAC). The purpose of PTAC is to provide advice to the OTC and PTD to assist in developing transit policies and programs, and to serve as a forum for forward thinking, strategic view of public transportation for the state of Oregon. PTAC focuses on current public transportation issues and provides direction on the future of public transportation.
To address current issues, PTAC concentrates on state needs and provides recommendations to the OTC and the Public Transportation Division (PTD) as well as other ODOT work groups and divisions. The Committee focuses on policy and funding areas that impact transit riders, providers and other stakeholders. To keep Oregon at the forefront of public transportation innovation, PTAC works with OTC and PTD staff to guide the implementation of the Oregon Public Transportation Plan (OPTP).
The committee is made up of approximately 24 representatives of public transportation stakeholders, including: general public providers in urban areas over 200,000 population, urban areas between 50,000 and 200,000, and small communities under 50,000 population; Indian tribal governments; representatives of the Association of Oregon Counties; League of Oregon Cities; Transportation Options; Oregon Department of Human Services; Individuals representing Senior and People with Disabilities, Veterans, Private Transportation NEMT Transportation, Passenger Rail, Public Schools, Equity/Civil Rights, Low income, Non-English Speaking, and Multimodal Bike Share/Micro mobility and Liaisons from Advisory Committees representing Oregon Bicycle, Safe Routes to School, and Rail representation.
The demographic makeup of the PTAC, based on a voluntary self‐identity questionnaire can be found in Appendix A-5.
Assistance to Subrecipients
ODOT complies with and ensures that all reporting requirements and assistance to the subrecipients is consistent with FTA guidance and Oregon policy.
ODOT Office of Engagement and Civil Rights works with the Public Transportation Division to provide technical assistance, review and support of subrecipients for civil rights compliance activities. Since resources are generally limited for subrecipient transit providers, ODOT provides resources to use in order to develop a Title VI plan, develop an LEP plan and identify the LEP and low‐income populations within their jurisdiction.
OECR staff also works with the subrecipients to provide ongoing technical assistance and training on all aspects of Civil Rights compliance and monitoring in an effort to improve consistency throughout the state and to integrate the work of civil rights across all modes and funding sources.
Monitoring Subrecipients
In accordance with
49 CFR 21.9(b), and to ensure that subrecipients are complying with DOT Title VI regulations, primary recipients must monitor their subrecipients for compliance with the regulations. Importantly, if a subrecipient is not in compliance with Title VI requirements, then the primary recipient is also not in compliance.
The Office of Engagement and Civil Rights, in collaboration with the Public Transportation Division, conducts compliance reviews of all subrecipients of FTA funding through ODOT. ODOT staff will have ongoing review and documentation of subrecipient Title VI plans and other reports to determine if agencies are in compliance with Title VI. ODOT also developed a Title VI Review process for internal use, which is reviewed and maintained on an annual basis.
Subrecipient Compliance Site Reviews
The purpose of the on‐site review is to assess how the agency’s management is complying with Federal and state laws, rules, requirements, and regulations. The overall goal of the program is to improve the agency’s compliance with applicable regulations while strengthening managements’ abilities in these areas.
The Public Transportation Division’s
Compliance Monitoring Program Field Guide is designed to assess how transit agencies in Oregon meet the varied compliance requirements imposed by the Federal Transit Administration and Oregon DOT. ODOT contracts with a private company to conduct compliance reviews of all subrecipients; reports are then issued indicating areas of concern and/or lack of compliance.
Location of Facilities
Title
49 CFR Section 21.9(b) (3) states, “In determining the site or location of facilities, a recipient or applicant may not make selections with the purpose or effect of excluding persons from, denying them the benefits of, or subjecting them to discrimination under any program to which this regulation applies, on the grounds of race, color, or national origin; or with the purpose or effect of defeating or substantially impairing the accomplishment of the objectives of the Act or this part.”
ODOT shall comply with all requirements of determining any site or location of facilities in accordance with the requirements of Title VI and the guidance of the FTA circular. For the purpose of this requirement, “facilities” does not include bus shelters, as these are transit amenities and are covered in Chapter IV of the Circular, nor does it include transit stations, power substations, etc., as those are evaluated during project development and the NEPA process.
ODOT has not constructed a facility with FTA funds, if ODOT constructs a facility in the future a Title VI equity analysis will occur.
ODOT requires all subrecipients to complete a Title VI equity analysis during the planning stage regarding project location selection to ensure the location is selected without regard to race, color, or national origin. When necessary, needed, and required, ODOT and/or subrecipients will engage in outreach to persons potentially impacted by the placement of new facilities. The Title VI equity analysis will compare the equity impacts of various alternatives, and the analysis will occur before the selection of preferred sites.
If ODOT determines that any project location will possibly result in a disparate impact on the basis of race, color, or national origin, the project will only be located in that particular location if legitimate justification can be assessed for such location; and where there is no alternative location that would have a less disparate impact on the basis of race, color, and national origin. ODOT will also demonstrate through conclusive analysis and consideration that the analysis of the alternative would have less of a disparate impact on the basis of race, color, or national origin, and will ensure implementation of the least discriminatory alternative.
Additional Information Available Upon Request
FTA may request, at its discretion, information other than that required by the Circular in order for FTA to investigate complaints of discrimination or to resolve concerns about possible noncompliance with DOT’s Title VI regulations.
ODOT shall comply with any and all requests from the FTA for any additional information required to resolve concerns about possible noncompliance with the DOT’s Title VI regulations.